Shipping & Returns

Domestic Shipping

Free Shipping On Orders Over 50.00

USPS 2- 3 day Shipping

Orders Are Shipped Monday - Thursday

Please allow 4-6 days for processing on customized jars as the jars are hand made with concrete and MUST be sealed and has to have time for the sealer to work in order to get the safest product as possible. 

If jar chosen is in stock allow 2-3 days processing. 

If you place an order and one or more items are on back order the entire order will be shipped out at the same time. allow 2-3 weeks processing

International Shipping NOT available at this time.

 

At Shalena Scents all of our packages are packed by hand and inspected prior to shipping to ensure safe delivery. Due to the nature of our products there is a No Refund or Exchange policy on used candles or bath and body products.

​We are Not responsible for packages damaged during transit nor are we responsible for stolen packages. 

​If for any reason you receive a defective product you must provide proof with a picture or video via text or email. Proof must be submitted within 7 days of delivery.